Privacy Policy

Scope

This Privacy Policy explains how Eazivon (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and retains personal information when you use BrandMilo, visit brandmilo.com, connect third-party accounts, communicate with us, or use related services.

It does not replace the privacy policies of Etsy, Pinterest, Meta, TikTok, OpenAI, payment providers, or other third parties.

Information we collect

How we use information

• Create and secure accounts and workspaces
• Connect and maintain authorized integrations
• Synchronize selected product data and generate AI-assisted drafts
• Schedule and publish approved content
• Provide support, security, fraud prevention, and service communications
• Comply with law, contracts, and platform requirements

How we share information

We share information with connected platforms you select, service providers/subprocessors, workspace administrators according to role, and when required for legal or safety reasons. We do not sell personal information for money. If activity is considered “sale” or “sharing” under applicable law, we will provide required notices and opt-outs.

Retention

BrandMilo retains account and workspace data while an account remains active. Following a verified deletion request, data is removed from active production systems within 30 days unless continued retention is required for security, fraud prevention, dispute resolution, tax, accounting, or legal obligations. Residual copies may remain in encrypted backups for up to 35 days before automatic expiration.

Operational log retention: Application logs: 30 days; security and auth logs: 90 days; audit logs: 24 months; error-monitoring events: 90 days.

Category-level retention periods:

• Account and workspace data: for the active account period, then up to 30 days after verified deletion
• OAuth tokens: until disconnect, revocation, or account deletion; remove from active systems within 24 hours
• Imported listings and media: until deleted, disconnected, or account deletion; remove within 30 days
• AI inputs and outputs: until user deletion or account deletion; remove within 30 days
• Drafts and publication history: 24 months after creation or publication
• Background job records: 12 months
• Audit logs: 24 months
• Support requests: 24 months after resolution
• Analytics data: 12 months (only if analytics consent is granted)
• Security logs: 90 days
• Database backups: maximum 35 days
• Exported files: 7 days after generation
• Billing and tax records: 6 years, or longer where legally required
• Deletion request records: 24 months after completion

Your choices and rights

Depending on location, you may have rights to access, correct, delete, port, restrict, or object to processing, withdraw consent, and opt out of certain marketing or targeted advertising. Until in-app Data & Privacy settings ship, submit requests through the public Data Deletion page (/legal/data-deletion) or privacy@brandmilo.com. Privacy contact: privacy@brandmilo.com. Address: Bahria Town, Lahore, Punjab, 53720, Pakistan.

Children

The Service is not directed to children under 18, and we do not knowingly collect personal information from children below the applicable age threshold.

Contact

Privacy questions: privacy@brandmilo.com · Bahria Town, Lahore, Punjab, 53720, Pakistan

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